Privacy Policy

Privacy Policy

This privacy policy sets out how Office-Groceries Ltd uses and protects any information that you give “Office-Groceries” when you use this website.

“Office-Groceries” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“Office-Groceries” may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from January 2018.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address and telephone number
  • business address for delivery purposes
  • invoice address for billing purposes

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • Should you opt In we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
  • We will keep your data on our system for a maximum of two years. After this period, your personal data will be automatically deleted from our system.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email or phone unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: Support@Office-Groceries.com or telephone on 0345 463 8863.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: Support@Office-Groceries.com, or write to us at: “Office-Groceries”, 43 Church Street, Billericay, Essex, CM11 2SX. Alternatively, you can telephone 0345 463 8863.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act. If you would like a copy of the information held, please write to “Office-Groceries”, 43 Church Street, Billericay, Essex, CM11 2SX or email Support@Office-Groceries.com.com. If you want to remove your data from “Office-Groceries”, similarly follow the previous instructions and we will complete this for you.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at Orders@Office-Groceries.com as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and the data is anonymous no personal information is stored or tracked.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Which third party cookies do we use?

We use third party cookies for Google Analytics.

Google Analytics allows us to see how visitors behave on our site, how many are new or returning visitors and how long visitors spend on average on a page.

Where can I find out more?

For general information on cookies, visit www.aboutcookies.org.

 

Need any help? Drop us an email today...

Get In Touch